First, you need to log into NexGen Online Banking using your desktop PC or a notebook computer. You cannot enroll in eStatements using the NexGen Mobile App.

• In the sidebar, click “Online Statements” – you’ll be prompted to allow a new window to pop up. If you have a pop-up blocker installed, you need to temporarily disable it or allow NexGen Online Banking through your pop-up blocker.

• Now you’ll see this enrollment screen. Click the orange text that says “eSign Document” as it contains your personal registration code. Note that you must have a compatible PDF viewer to open the registration code file – we recommend Adobe Acrobat, Google Chrome, or Microsoft Edge. (If you get an error stating that you must provide an email address, you will need to go to Settings > Profile and set your email address.)

• Once you provide the confirmation code, you’ll be asked if you want to continue receiving paper statements or if you want to start receiving eStatements. Choose eStatements, and finally, click Enroll. You are now enrolled in eStatements! Once you Enroll, you’ll be directed to the eStatements portal. Please note that any statements prior to your enrollment will not be available, only statements created going forward.

To Recover Your Username

If you’ve forgotten your username, you can recover it easily. Please note that you cannot recover your username from the NexGen Mobile App; you must have a desktop PC or notebook computer.

When you get to the NexGen Online Banking login screen, you’ll see two small links to the right of the username and password boxes. To recover your username, you should click on the link called “Forgot user ID?”

Next, you’ll be asked to provide the email address that’s tied to your NexGen Online Banking account. Make sure to tick the “I am not a robot” checkbox.

If the email address you provided was correct, you’ll see a confirmation on your screen, and an email will be sent to your email address letting you know what your username is, or if there were any problems.

To get started with Bill Pay, log into NexGen Online Banking from your desktop PC or notebook computer. Bill Pay cannot be used from our NexGen Mobile App.

Once you log into NexGen Online Banking, look to the navigation bar under our logo and click “Pay Bills.”

Next, you’ll see a quick blurb about what Bill Pay can do for you. Click “Enroll & Get Started” to continue.

There’s a Privacy Policy that you’ll need to agree to in order to use Bill Pay. Make sure to carefully read this agreement before you accept it.

Once you read and agree to the Privacy Policy, it’s time to set up your first payee! Bill Pay has thousands of companies already set up for you, and all you need is to provide your account number. For companies that Bill Pay does not yet have in its database you can click the green “mail a check” link to set up a new company within Bill Pay.

For companies that Bill Pay already knows about, all you have to do is put in your account number. You can also set up a nickname like “Mom’s Power Bill” or “Grandpa’s Car Payment.”

Finally, just tell Bill Pay how much your bill is and your bill’s due date, and you’re done!

Now whenever you log into Bill Pay, you’ll be taken to the overview screen where you can see the bills you’ve already set up, when they’re due, and add new bills.